We are committed to meeting and exceeding all NDIS quality and safeguard requirements to ensure the highest standard of care.
Amista Health is a registered NDIS provider committed to delivering high-quality support services that meet all requirements set by the NDIS Quality and Safeguards Commission. We continuously work to maintain and improve our service delivery standards.
Our compliance framework ensures that all services are delivered in accordance with the NDIS Practice Standards, the NDIS Code of Conduct, and relevant Australian laws and regulations.
We adhere to all NDIS Practice Standards, including Rights and Responsibilities, Governance and Operational Management, and Provision of Supports. Our policies and procedures are regularly reviewed and updated to ensure ongoing compliance.
All staff members receive comprehensive training on NDIS requirements and participate in ongoing professional development to maintain their knowledge and skills in line with best practices.
Our quality management system includes regular audits, participant feedback collection, continuous improvement processes, and comprehensive documentation of all service delivery activities.
We maintain detailed records of all supports provided, participant outcomes, and quality assurance activities to demonstrate our commitment to transparency and accountability.
The safety and wellbeing of participants is our highest priority. We have robust safeguarding policies and procedures in place, including incident management, risk assessment, and protective practices.
All staff undergo thorough background checks and receive training in safeguarding practices, including recognizing and responding to abuse, neglect, and exploitation.
We believe in a person-centered approach that respects the dignity, rights, and choices of each participant. Our services are designed to promote independence, choice, and control while ensuring safety and wellbeing.
We work collaboratively with participants, their families, and other stakeholders to develop individualized support plans that reflect their goals, preferences, and aspirations.
We are committed to continuous improvement in all aspects of our service delivery. This includes regular review of policies and procedures, participant feedback integration, and staff training updates.
Our quality improvement processes ensure that we remain responsive to changing needs, emerging best practices, and regulatory requirements while maintaining the highest standards of service delivery.
We maintain open communication with participants, families, and regulatory bodies. Our compliance activities are documented and available for review, demonstrating our commitment to transparency and accountability.
We welcome feedback and actively seek to address any concerns or suggestions for improvement in our service delivery and compliance practices.
For questions about our NDIS compliance or to request copies of our policies and procedures, please contact us at:
Amista Health
Email: contact@amistahealth.com.au
Phone: +61 493 361 915
Address: 19 Calnan Crescent, Cumbalum NSW 2478, Australia
Last Updated: September 2025