Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include your name, email address, phone number, and any other information you choose to provide.
We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, and pages you visit. This information helps us improve our services and provide a better user experience.
We use the information we collect to provide, maintain, and improve our services, communicate with you about our services, and comply with legal obligations. We may also use your information to send you important updates about our services or changes to this privacy policy.
Your personal information is used solely for the purposes of delivering NDIS support services, maintaining client records, and ensuring quality care delivery in accordance with Australian privacy laws and NDIS requirements.
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with service providers who assist us in operating our website or conducting our business, provided they agree to keep this information confidential.
We may also disclose your information when required by law, to protect our rights, or to ensure the safety of our users and the public.
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure data transmission, encrypted storage, and regular security assessments.
All staff members are trained in privacy protection and are bound by confidentiality agreements to ensure your information remains secure and private.
You have the right to access, update, or delete your personal information. You may also opt out of receiving communications from us at any time. To exercise these rights, please contact us using the information provided below.
Under Australian privacy law, you have additional rights regarding the collection and use of your personal information, including the right to make a complaint to the Office of the Australian Information Commissioner if you believe your privacy has been breached.
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date below. You are advised to review this privacy policy periodically for any changes.
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Amista Health
Email: contact@amistahealth.com.au
Phone: +61 493 361 915
Address: 19 Calnan Crescent, Cumbalum NSW 2478, Australia
Last Updated: September 2025